Nyumba Go Privacy Policy

 

Privacy Policy for

Effective Date: May 20, 2026

At , your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application and services. Because apparently every app on Earth now needs a legal document explaining that humans upload data to the internet and would prefer it not be stolen.

By using Nyumba Go, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Full name
  • Phone number
  • Email address
  • Profile details
  • Property listing information
  • Photos and uploaded documents
  • Device and app usage information
  • Messages and communications within the platform
  • Location information where necessary

This information helps us improve the app and provide a better experience for users.

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Display and manage property listings
  • Connect landlords, tenants, buyers, and agents
  • Improve app functionality and performance
  • Provide customer support
  • Prevent fraud and misuse of the platform
  • Send important updates and notifications

Nyumba Go does not sell users’ personal information to third parties. A rare modern phenomenon. Like affordable rent.

3. User Accounts and Responsibilities

Users are responsible for keeping their account credentials secure.

You agree that all information you provide on the platform is accurate and lawful. Nyumba Go is not responsible for false information shared by users.

4. Property Listings and Uploaded Content

Users may upload property descriptions, images, prices, and other listing details.

By uploading content to Nyumba Go, you confirm that:

  • You own the content or have permission to use it
  • The information provided is accurate
  • The content does not violate any laws or rights

We reserve the right to remove listings or content that are misleading, fraudulent, offensive, or inappropriate.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet service is completely secure, and we cannot guarantee absolute protection of your data. Humanity connected refrigerators to Wi-Fi and called it progress. Security became optional somewhere along the way.

6. Delete Your Account at Any Time

You may request to delete your account and personal information at any time through the app or by contacting us directly.

Once verified, your information will be deleted or anonymized unless we are legally required to keep certain records.

7. Payments Disclaimer

Nyumba Go does not directly process financial transactions between users.

  • Payments between landlords, tenants, buyers, or agents are arranged outside the platform
  • The app may allow users to record payment or booking status for personal reference only
  • Nyumba Go is not responsible for financial disputes, agreements, losses, scams, or damages resulting from user transactions
  • Users are encouraged to independently verify property ownership and payment details before making transactions

Please use caution when dealing with strangers online. An ancient survival technique somehow still relevant in the app era.

8. Children’s Privacy

Nyumba Go is intended for users who are at least 18 years old.

We do not knowingly collect personal information from children. If we discover that a minor has provided personal information without proper consent, we will delete the information as quickly as possible.

9. Third-Party Services

Nyumba Go may use trusted third-party services such as cloud storage, analytics, maps, or authentication providers.

These services may collect limited technical information according to their own privacy policies. We encourage users to review those policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page along with a revised effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

✉️ nyumbago@gmail.com
📍 Dar es Salaam, Tanzania

We aim to respond within 7 business days.

By using , you confirm that you have read and understood this Privacy Policy.

Nyumba Go – Find Homes Faster and Easier

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